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Title: Impact of Organizational Culture on Commitment of Employees: An Empirical Study of BPO Sector in India
Authors: Sulakshna Dwivedi, Sanjay Kaushik, Luxmi
Issue/Year: Jul-2014
Section: Research
Abstract: The present study investigates the impact of organizational culture on commitment of employees of BPO sector in India. The study has been conducted in three strata comprised of 15 BPO units in and around Chandigarh. Results reveal that commitment of employees is particularly sensitive to six dimensions of organizational culture, viz. proaction, confrontation, trust, authenticity, experimentation and collaboration. However, the results failed to support the relationship between autonomy and openness with commitment.
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