To Our Contributors
Guidelines for Authors
Guidelines for Book Reviews
Guidelines for Cases
Submit Article
Keyword Search
Advanced Search
Article Abstracts| Case Abstracts
Accounting and Control
Agriculture and Rural Development
Global Management
Information Technology and Systems
Innovation and Entrepreneurship
Organizational Behaviour and HRD
Strategic Management and Leadership
Public Systems
Operations Management
To give your feedback please contact us on
15 - 15 of 144 ItemsFirst  Pre  10  11  12  13  14  15 16  17  18  19  Next  Last
Browse Articles by "Strategic Management and Leadership"
Title: Business Excellence in the Indian Scenario
Authors: Suresh Rajpal, Ravi-Raj Sagar
Issue/Year: Oct-2003
Section: Interfaces
Abstract: Business excellence in the Indian scenario is limited mostly to MNCs driven by their worldwide processes and a few top Indian companies. In their quest for excellence, organizations need to focus on gaining key insights into customer needs and devising business strategies aimed at creating customer value. For this, what the organizations require is innovation, responsiveness to change, and improvement of processes. This article examines these concepts with examples of innovation and improvement in the Indian scenario.
Full Text: Click here to download
Download Acrobat Reader